Intelligent Behavioral Automation Engine
- Posted 3 hours ago
- Remote
Job description
Objective
Create behavior-driven automation that reacts dynamically to contact actions (opens, clicks, replies, bookings, inactivity).Scope of Work
- Trigger automation on behavioral events
- Branch based on engagement score
- Adjust messaging frequency dynamically
- Pause messaging on reply
- Escalate to sales team if high intent detected
- Auto-tag based on behavior
- Remove conflicting tags automatically
- Implement cooldown logic
Behavioral Triggers Must Include
- Email opened
- Link clicked
- SMS reply
- Appointment booked
- No activity after X days
Technical Requirements
- No message overlap
- Clean branching logic
- Engagement scoring system
- Time-window enforcement
- Duplicate event prevention
Deliverables
- Behavioral workflow system
- Engagement tagging system
- Logic documentation
- Test case report
Acceptance Criteria
- Messaging adapts to engagement
- Replies stop automation immediately
- High-intent leads escalated correctly
- No redundant communication
Skills required
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