Usman N

BS Computer Science

Diploma Computer Hardware & So0ftware

Develop and implement advanced GoHighLevel (GHL) solutions, including custom CRM integrations, client funnels, and automated support systems. Built Read more AI-powered voice agent integrations by connecting Retell AI with GoHighLevel through n8n for automated calling workflows. Developed Vapi and GoHighLevel integrations using n8n to enable inbound and outbound AI voice calling solutions. Designed and deployed conversational SMS AI bots inside GHL for lead engagement, qualification, and automated follow-ups. Created complete sales and marketing funnels in GoHighLevel, including landing pages, automation workflows, and conversion tracking. Configured and managed Zendesk support systems, including ticketing workflows, routing rules, and support process optimization. Developed custom automation workflows using Zapier to connect GHL with third-party applications beyond native integrations. Troubleshot and delivered solutions for complex CRM, API, and automation challenges where standard integrations were unavailable.

Build and maintain strong client relationships to ensure retention and satisfaction. Lead onboarding processes, provide training, and develop client Read more growth strategies. Monitor campaign performance, analyze data, and deliver optimization recommendations. Collaborate with automation, marketing, and development teams to achieve client goals. Resolve client concerns and troubleshoot operational or strategic challenges.

Developed automation workflows to enhance client efficiency and satisfaction. Integrated CRM and marketing tools, ensuring compliance with policies. Read more Set up and managed campaigns across multiple platforms. Conducted performance analysis, troubleshooting, and optimization. Managed API integrations with social media platforms.

Designed landing pages, eCommerce stores, and custom WordPress websites. Managed website migrations, backend handling, and SEO optimization. Executed Read more email marketing campaigns and data management. Conducted website performance tests and optimization. Converted Figma designs into functional WordPress sites.